Customer service and Sales environments have a huge number of different targets that are used and some of these may simply be just legacy objectives which have always been used to measure operational success.
In this whitepaper we'll focus on how the combined power of Vonage and Salesforce is enabling organizations to deliver exceptional service. Used in tandem, Salesforce allows you to do things with your contact center you ...
Doing business has significantly changed during the past decade. New digital business models empower companies to engage with customers and employees in ways that consistently deliver access to applications and services no matter where they ...
